Why would I want to use Barn2Door?
We help farmers save time and increase orders by offering a consistent buying experience - with real time inventory - across ALL digital channels (web, mobile, social and email).
We help you give your customers the online experience they have come to expect. Customers can order whenever they want, and farmers get all details through a simple online interface.
How much does it cost?
- Pricing varies based on the plan that makes the most sense for your farm!
Standard Plan ($39/mo): Designed for “Part-time” Farmers not interested in building their own “brand”. These farms often only have a Facebook page and Retail sales. Plus Plan ($59/mo): Designed for Farmers seeking a custom “Farm-Branded” Website and Web Shopping experience to streamline ordering across all devices - web, tablet and mobile. The Plus Plan also supports multiple price sheets - Wholesale and Retail - and allows your Farm to take Deposits. Premium Plan ($99/mo): Designed for marquee Farms with a strong base of high-end Wholesale buyers (namely Chefs) with whom you want a Mobile App for one-touch ordering. Custom designed for your Farm, a Mobile App offers geo-intelligent messaging, integrated calendaring and directions, that are native to a buyer’s smartphone.
- See our Pricing Overview for more specific details and features offered with each plan, including one-time set-up fees that range from $99 (Standard), $299 (Plus), to $499 (Premium).
Will this take a lot of time to setup?
No! We can typically build and launch a new website in 2 weeks or less. More importantly, we do the “heavy lifting” for you. We add your inventory, your delivery and pick-up details, profile and customer information. You simply need to maintain inventory availability, and configure order reminders (automated) and watch the orders come in!
How do I get started?
We can walk you through step-by-step to get started. Click here to Request Demo, provide your details and a Barn2Door Farm Account Manager will personally assist you.
Alternatively, you can Sign-Up directly online - create an account (email and password), then choose the plan that works for your business.
A Barn2Door Farm Success Manager will schedule an “orientation call” within 24 hours and walk through the timeline and process to help your Farm leverage Barn2Door to streamline ordering and save time.
REQUEST A DEMO
Why would I want my own custom mobile app?
To give your customers the best possible ongoing ordering experience from your farm! While not all of your customers will download your App, those that do will order more food, more often.
Having your own farm app is 100% your Farm-brand - and real-time ordering - in the palm of your customers’ hands.
Are there fees in addition to the monthly subscription?
Yes, there is a one-time set-up fee applied based on the plan you select. This cost relates directly to the work to be completed on your behalf to configure your account. See our Pricing Overview for more specific details and features offered with each plan, including one-time set-up fees that range from $99 (Standard), $299 (Plus), to $499 (Premium). If you choose a Custom-Mobile App, there is also an annual $99 fee assessed by Apple to support your App Store listing and Apple Developer Account.
How do my customers pay? What are the processing fees?
Customers can pay with credit card (Visa, Mastercard, Discover, Diners Club, and American Express), ACH (direct bank-to-bank transfer) or by paper check. For credit card and ACH payments money is processed then deposited directly into your account! Receiving paper checks is the responsibility of the farmer (but you can use Barn2Door to send an invoice AND track if checks have been paid).
There is a 2.9% + $0.30 fee for credit card payments, a 1% fee for ACH or check payments OR a $1 fee paper checks less than $100.
Do you markup the prices?
No! Cool, right? We do not markup farmers’ prices. That said, buyers are assessed a 1% service fee to cover hosting, web store chat and support tickets (questions). For ACH and credit card purchases, buyers pay the service fee at the time of purchase. However, if a buyer opts to pay by check, the service fee is added to their final check amount (that they write to you), and is then charged to the farmers Credit Card at the close of each month.
Do you take a percentage of my gross sales?
No! Unlike other alternatives in the market - we do NOT take any of your Farm sales (other than credit card fees, which cannot legally be passed on to the Buyer). It is your products, your sweat-equity, your customers and your brand. It is your money too!
Do you collect and remit taxes on my sales?
No. Each seller on the Barn2Door is responsible to collect and remit taxes to your respective taxing authorities on its gross sales. Given the complexity of local, state and federal tax regimes (and the high degree of variation from state-to-state), this is not a service we can redress at this time.
How do I accept payments?
Barn2Door uses Stripe for buyer credit card processing, payment to sellers, and support for related transactions such as refund management. We use Stripe to process ACH and CC payments and route the money directly into your account. Farmers are responsible to collect and track paper check payments.
What is Stripe?
Stripe is the partner we use to process credit card transactions; they are a standard payment solution across large online marketplaces. Stripe is a certified as a Level 1 Service provider - the most stringent certification regarding security, privacy and compliance.
You do NOT need a separate account with Stripe! We have built it into the backend so you have a seamless experience - and get paid quickly. You can track orders, deposits, issue refunds or alter orders or invoices all through your Barn2Door dashboard :).
How long does it take for payments to post to my bank account?
- All payments are managed directly by our processor - Stripe. Monies are deposited directly into your bank account - Barn2Door never takes possession of your funds. Timing varies depending on the payment method.
- Credit Cards: Timing can range from 2 days to 7 days depending on the Issuing Bank and your credit risk. As your volume increases and credit risk decreases, your payment timeframe will shorten
- Debit Cards: Timing can range from 24h to 5 days
- ACH: Typically post in 24h
- Payments are deposited in batches on a rolling 7-day basis. For more information from Stripe on topic, see: Stripe Payout Schedule.
What do you mean when you ‘automate marketing’ for farmers?
Digital marketing is where we thrive. We do this by maximizing calls-to-action to order direct from your farm on every digital channel and device. Then, we make it easy to setup automated “order reminders” to market regularly to your customers. We also enable one-click sharing on social channels and will work with your farm on suggested social-media advertising campaigns.
Can I use Barn2door to sell to both wholesale and consumers (with different prices)?
Yes! If you are a Barn2Door Plus or Premium subscriber, then you can manage multiple pricing sheets - and determine what customers see what price for any given item. This includes but is not limited to different pricing and delivery options for retail, wholesale, and private pricing for specific customer(s).
I already have a website but my customers cannot currently place orders on my website. Can you help with that?
Yes! With the Plus or Premium pricing options, we can help you set-up a farm-branded web store for your existing website in just a few days.
Whether farmers need us to build a website from scratch - with online ordering - or add a stand-alone online ordering page to their existing website, that’s what we do.
I already sell food on my website. Why do I need Barn2Door?
We can help you deliver a “buyer-optimized” experience on your website, and across all other digital channels, to increase orders. Your buyer’s “cart” will follow them across devices (if logged in), and includes automated “abandoned cart” reminders if they exit your shopping experience prematurely before check-out.
Additionally, we provide analytics, heat-mapping and navigation analysis for your custom farm-branded website on a quarterly-basis, then suggest improvements to increase buyer “conversion”. We want you to increase orders!
Naturally, your Barn2Door Plus and Premium subscriptions include 2 hours of professional design services every year (at no additional cost), to ensure your farm-branded website is constantly improving.
While we manage all the design, security and payments on your website, you retain access at all times to update photos, videos, content and your web store as you see fit.
What other farms use Barn2Door?
We work with farmers, fishers, foragers and ranchers all across the United States. While we don’t disclose the name of any individual Barn2Door customers (to protect their privacy and to avoid getting bombarded with questions), we can disclose that we have several thousand sellers and buyers on the platform today.
If you register as a buyer, you may not see any local farmers - given many sellers choose to utilize an “invite-only” model for their wholesale and private-buying clubs.
Do you offer any special programs for US Veterans?
Yes. For US veterans we first want to thank you for your service. In honor of your time and commitment, we offer a 50% discount on your initial set-up fee for Barn2Door for members of the Farm Veteran Coalition. We will also donate one-month of your initial annual subscription to the FVC to promote careers in agriculture for veterans.
Which countries and currencies are usable with Barn2Door?
For now, Barn2Door is available only across the United States (including Alaska and Hawaii). We look forward to expanding to additional countries and currencies!
What happens if I transfer my website to Barn2Door?
In transferring to your new website, our team does the work in disconnecting your domain from your current site and connecting it to your new one. This means that your customers will still be able to go to the same url (ex: yourfarm.com) but land on your new website!
We also make sure that you keep any custom emails you may have (email@example.com), as well as maintaining your search engine optimization. That means that all the people searching for your farm, bumping your website to the top of the results, will carry over to your new site.
We also connect powerful analytics tools to your site, so you can track your web traffic over time, as well as generate heat-maps of where your customers go on your site.
Read more about the transition process here: