Barn2Door, Inc. Privacy Policy

LAST UPDATED: 23-MARCH-2015

Barn2Door will not sell, rent, or give away any of your personal information without your consent. It is our overriding privacy principle that any personal information you provide to us is just that: private. We do not presume that you are granting us permission to share your personal information with third parties wanting to sell you products or services that you have not requested. In order for us to provide some of the services we offer, we may on occasion need to provide information you supply us to external parties. Barn2Door will not share your information with third parties for any reason other than to communicate with and provide services to you. Barn2Door may need to purge information from its system from time to time, and does not promise to keep any information beyond what is required by applicable law or regulation.

INFORMATION DESIGNATED AS PUBLIC

As part of our service you may decide to provide information specifically to be shared with third parties. For example, we may build statistical reports based on what items have been offered, purchased or requested through Barn2Door. In cases such as these, we will try to make it clear whenever any information you provide us will be made public. Even when you give us permission to make certain information public, we will still protect the information designated private (such as your name, email address, and other information specifically tagged to your identity) from being disclosed.

INFORMATION COLLECTION

Barn2Door is the sole owner of the information collected on this site and through any Barn2Door service. As visitors browse our web site, or your sites/profiles if they are hosted by Barn2Door, we sometimes track them and their interactions in order to provide a better service (e.g., using visitor log data in order to monitor navigation scenarios).

CHILDREN'S PRIVACY

Our websites and our services are not intended for children under the age of 13. We do not knowingly collect personal information from users under this age.

CORRECTIONS TO PERSONAL INFORMATION AND OPT OUTS

This web site makes it easy to correct any mistakes in your personal information at any time. Whenever possible, we will give you an opportunity to review and change any information you provide to us. If you notice a mistake in the information you provide us, you can always revise it. This can be done either online or contacting us directly at hello@barn2door.com.

If you want to stop receiving emails from us or to disable your account to prevent further usage on Barn2Door.com, simply email us at hello@barn2door.com.

COOKIES

Our site uses "cookies" to provide a better service to our users. Cookies are placed by your browser on your computer's hard drive to assign a unique identification for your computer. Barn2Door never stores information we consider personal or private in a cookie. This eliminates the chance of other sites reading our cookies and learning your personal or private information. Instead, we use cookies to help direct you to the appropriate part of our web site. For example, a cookie may indicate that you are a repeat visitor to our site. We will then use that information to present you with more informative pages customized to your preferences. Our goal is to use cookies in order to provide a personally customized and easy-to-use service.

If you do not want Barn2Door or other websites to use cookies, you can disable them within your browser. Some portions of the Barn2Door website are still functional without cookies. You may delete Barn2Door's cookies through your browser's cookie manager. Be aware that this will reset your session, disable auto-login, and may adversely affect other functions on the Barn2Door website.

As part of our service, Barn2Door may place cookies on the browsers of your visitors to your Barn2Door profile. We do this to track potentially malicious visitors and reduce the chance of blocking legitimate users.

DATA AGGREGATION

Barn2Door may aggregate data we acquire about you, the visitors to your site, and/or food offered, purchased or requested. For example, we may assemble data to determine demand for certain foods in a given region or for a given season. If we assemble this sort of data and provide it to external parties, your personal information (such as your name, email address, and other information specifically tagged to your identity) will never be attached to or included in the aggregated data. Please note, public data you provide us may be included in the aggregate data, reports and statistics.

PROMOTIONAL PARTNERS

From time to time, Barn2Door may notify you about an offer from one of our promotional partners (e.g., an offer for free or discounted shipping, a gift with purchase) via our website or email. While we may target particular types of users for these offers, we will do all of the targeting within our system. Our business partners will not have any access to the targeting information, including the names of the people who may be interested in a particular product or service. Until you affirmatively respond to a promotional offer, we will not reveal any identifying information about you to any of these partners. Note that these partners may have their own Privacy Policies and may not be covered by Barn2Door's policy.

THIRD PARTY WEBSITES

The Barn2Door website and the other websites contain links to the sites of third parties. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage users to be aware when they leave our website, and to read the privacy statements of other websites. We cannot guarantee that these third parties abide by the privacy principles outlined here.

LAW ENFORCEMENT

It is possible that Barn2Door may be required by court order to provide information about our customers. Barn2Door may also be required to provide information pursuant to law, applicable regulation, subpoena or other legal process. If we are ever required to provide information under these circumstances, we will, whenever possible, attempt to inform users whose information we are compelled to reveal.

NOTIFICATION OF CHANGES

We will always maintain the overriding principle that we will not sell, rent, or give away any personal information you share with us without your consent. We do not believe we will need to change that principle going forward. However, if we do need to change any other aspect of the policy, we will post changes on the website.

Barn2Door, Inc. Terms of Use

Last Updated: 01-June-2019


Hello! We serve Farmers and their Customers - so you’ll see that our Terms of Use are written in Plain English. We refer to Farmers, Fishers, Foragers and Ranchers as “sellers.” And, we refer to all their customers, whether retail or wholesale, as “buyers.” While this is a “Legal Document” - we tried to keep our Terms of Use simple and cut out the legal mumbo-jumbo. If you have any questions, just ask. Cheers!

Agreement

Our company, Barn2Door, Inc. is a Delaware corporation (referred to as "Barn2Door" or “Company” or “We”).  We provide this website (www.Barn2Door.com), content under this domain and several subdomains, and a bunch of great software and services as a subscription service (“Services” - more fully defined below) - all of which are subject to the terms and conditions below (“Terms of Use” or “Terms”). 

When you visit our website or use Barn2Door as a buyer or seller, you agree to be bound by the latest amended versions of these terms - that is our “Agreement.” Now, you recognize that the world of software is not concrete - things changes.  So you acknowledge and agree that you will be bound by this Agreement as it is updated from time to time, with or without notice. The same is true of the Barn2Door Privacy Policy.

SECTION 1: ACCEPTING THE TERMS
By visiting www.Barn2Door.com and using any of our Services, you confirm that you’ve had an opportunity to review these Terms and agree to be bound by this Agreement. Note, Terms of this Agreement apply to everyone - whether you are a "Visitor" (meaning you are merely browsing as guest at www.Barn2Door.com) or you are a "Member" (meaning you have registered with Barn2Door).

We use the terms "you" or "User" in this Agreement to refer to a Visitor or a Member. Members may include buyers, sellers or both on Barn2Door. If you wish to become a Member and make use of the Service you must read this Agreement and indicate your acceptance during the Sign-Up process. By accepting, you represent that you have the capacity to be bound by this Agreement (e.g. you’re not drunk); if you are acting on behalf of a company or organization, you represent that you have the authority to bind such entity.

Our standard term is 12 months and renews automatically each year, unless cancelled in advance with 30 days written notice. Barn2Door reserves the right to terminate your use of the Services at any time as set forth in Section 15 below, including violation of the “Golden Rule” to do unto others as you would have them do unto you. At Barn2Door, we take this seriously, not just with respect to our interactions with our Members and Visitors, but also with respect to our work colleagues in terms of our daily interactions. As such, we reserve the right to end any relationship who fail to exemplify behavior consistent with the Golden Rule.

If you don’t like this Agreement, then you are free to terminate use of our Services any time. That said, Members who have subscribed for Services, will not be entitled to a refund for any fees paid to date for your premature termination prior to the conclusion of your then-current 12-month term. 

Barn2Door has aimed to provide you with a turnkey solution to access local food. For purposes of this Agreement, our “Services” include: (i) a “web store” to showcase farm products for sale; (ii) a “website” to help farms elevate their brand, tell their story and increase convenient access to a web store; (iii) a “mobile app” to help farms use a smartphone for a mobile-enhanced experience; (iv) a backend “admin console” for farms to manage their profile, inventory, orders, payments, deliveries and customer communications; (v) a set of third-party applications and integrated applications program interfaces (APIs) that enhance our website, payments, messaging, hosting and a variety of other features and functions; and (vi) consultative expertise on design, user interaction, user experience, navigation and optimization. Note, this description of our Services is not an end-all be-all;  we expect our Services will continue to grow. And, our Terms of Use, will also evolve with these changes.


SECTION 2: COPYRIGHTS
We pride ourselves on developing and publishing a lot of original content to help educate and inform buyers about local food and sellers about business best practices.  For purposes of this Agreement, all content on www.Barn2Door.com, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, and compilation of that content into coherent Services, is the property of Barn2Door (or its partners as the case may be) and protected by United States and international copyright laws. Reproduction of any Barn2Door content without our written permission is not permitted (in fact, it is prohibited by law).  If you would like to reference or reuse any of our content, then please ask.

SECTION 3: TRADEMARKS AND SERVICEMARKS
We’ve made investments building and maintaining the Barn2Door brand. We’re fortunate to employ some great marketers - and, we’re protective of Barn2Door’s brand promise to local, clean food producers.   

To that end, we protect and restrict usage of Barn2Door™, the Barn2Door logo, and other Barn2Door graphics, logos, page headers, button icons, scripts, and service names (collectively, “Brand Assets”).  These Brand Assets are Barn2Door trademarks, certification marks, service marks, or other trade dress of our Company that have inherent meaning and value because of their restricted use and our brand promise. 

No Brand Assets may be used in connection with any other product or service (outside of Barn2Door’s control), without our written permission. All other trademarks not owned by Barn2Door that appear in our marketing collateral or included within our Services is the property of their respective owners, who may or may not be affiliated with Barn2Door.

SECTION 4: PERMISSION TO ACCESS WWW.BARN2DOOR.COM AND SERVICES
To use our Services or access www.Barn2Door.com, we agree to grant you a “limited license” to access and make personal use of the website. Note, this license prohibits you from downloading any content (other than page caching) or modifying any portion, without Barn2Door’s written consent. This license does not allow resale of Barn2Door's Services without our written permission. You may not utilize any techniques to frame or enclose any Brand Assets or any of Barn2Door’s proprietary information (including images, text, page layout, or form). You may not use any meta tags or any other "hidden text" utilizing Barn2Door's name or Brand Assets without our written consent. You are permitted to hyperlink to any non-password protected directories of Barn2Door.  However, any unauthorized use automatically terminates the limited license we granted you. And, you may actually incur legal liability for any damages.

For all relationships discovered, accessed and maintained through Barn2Door Services, whether a seller or buyer, you agree to conduct all purchasing through Barn2Door for the duration of your use of the Services. Circumventing Barn2Door and negotiating directly as a seller and buyer independent from Barn2Door is a violation of this Agreement, and constitutes a material breach. YOU ACKNOWLEDGE AND AGREE THAT IN THE EVENT OF VIOLATION OF THIS PROVISION, BARN2DOOR, MAY ELECT TO IMMEDIATELY SUSPEND OR TERMINATE YOUR ACCOUNT AS SET FORTH BELOW, AND/OR PURSUE LEGAL ACTION TO RECOVER APPLICABLE FEES FROM YOU AS A SELLER OR BUYER FOR ANY AND ALL DIRECT TRANSACTIONS CONSUMMATED PRIOR TO DISCOVERY BY BARN2DOOR, AND FOR THE NEXT TWELVE (12) MONTHS THEREAFTER.

SECTION 5: ACCOUNTS AND PASSWORDS
If you are a registered Member of Barn2Door (buyer, seller or both), then you are responsible to keep your account and password confidential. You agree to accept responsibility for all activities that occur as a Member. We reserve the right to refuse service, suspend or terminate Members as we see fit (in our sole judgement). The same applies to restricting access to Barn2Door and our Services for existing, past and prospective sellers, buyers, or both.

SECTION 6: THIRD PARTY APPLICATIONS AND APIs
As a software company, Barn2Door utilizes a number of third-party applications and application program inferfaces (collectively, “Third Party Apps”) to deliver our Services. In some cases, you may also choose to download or utilize these Third Party Apps directly.  You agree and accept that your use of these Third Party Apps are governed by their own terms of use and privacy policies. A list of Third Party Apps, below, are updated from time to time:

Third Party App Terms of Use

Apple

Apple Developer Program

Apple Media Terms of Use

Amazon

AWS Terms of Use

Facebook

Facebook Terms of Use

Instagram Terms of Use

Google

G! Analytics

G! Developer Program

G! Mobile Terms of Use

Heroku

Heroku Terms of Use

Lucky Orange

Lucky Orange Terms of Use

Mailchimp

Mailchimp Terms of Use

Microsoft

Microsoft Terms of Use

Plaid

Plaid Terms of Use

Stripe

Stripe Terms of Use

Squarespace

Squarespace Terms of Use

Twitter

Twitter Terms of Use

Wells Fargo

Wells Fargo Terms of Use

YouTube

Youtube Terms of Use

These Third Party Apps are provided "AS IS". Barn2Door does not endorse and is not responsible or liable for services or features provided by these Third Party Apps that you choose to utilize. You agree that Barn2Door is not responsible or liable, directly or indirectly, for any damages or loss caused or alleged, privacy breach caused or alleged, in connection with use or reliance on any Third Party Apps.

SECTION 7: USE OF SERVICES
Guest, Retail and Wholesale Buyers

All Visitors and Members are treated as retail buyers (by default), unless a Member registers as a wholesale buyer. As a wholesale buyer you represent that your organization is a lawfully registered and active organization entitled to wholesale pricing under applicable law. As a wholesale buyer, you agree and accept that you may be required to provide proof of lawful entity existence (e.g. EIN) and authorization to act on behalf of a wholesale buying entity.

Web Store

Each seller’s web store is hosted and managed by Barn2Door on a separate subdomain for privacy and security compliance. This includes securing and maintaining a Secure-Socket-Layer (SSL) certificate for each web store to ensure secure commercial transactions and a consistent buyer experience across all browsers (e.g. Chrome, Edge, Mozilla, Safari) and devices (e.g. desktop, laptop, tablet and mobile). 

Each seller agrees and accepts that by hosting your web store, Barn2Door will utilize a variety of Third Party Apps to manage, monitor, analyze and facilitate secure commercial transactions on a seller’s web store. These Third Party Apps may include a web analytics tools, web monitoring and hosting services, navigation analysis and heat-map tools, payments processing for credit, debit and ACH, and others from time to time. Seller also accepts that Barn2Door will include a “Powered by Barn2Door” or “Managed by Barn2Door” in a seller web store footer to ensure buyers have access to Barn2Door for any suspected security or privacy issues. 

You agree and accept that each seller is responsible to maintain their own product inventory, images, descriptions and pricing that populate their web store. Each seller agrees it shall have no right or authority to make changes to the seller web store security, configuration, navigation hierarchy, design or payments. Further, each seller agrees not to offer or utilize any other third-party payments alternative online - through their website, social, or email.  

WebSite

If a seller has elected to leverage Barn2Door’s ongoing website design and consultancy Services, then Barn2Door will assume admin responsibility for a seller’s website. In this event, the seller retains all right, title and interest to its domain name, but grants Barn2Door a limited, worldwide license to host and operate a seller’s website for the duration of their Barn2Door Services relationship. That said, Barn2Door may terminate the Services relationship at anytime with 30-days notice (see Barn2Door’s “Golden Rule” policy below).

As website admin, Barn2Door will be responsible for a seller’s Domain Names Service (DNS) redirect configuration, website design and implementation, navigation analysis and improvements, and copy-editing the sellers content to improve buyer experience. A seller will remain responsible for paying costs for its domain name (typically $15 - $35 per year).

Each seller agrees and accepts that as website admin, Barn2Door will utilize a variety of Third Party Apps to manage, monitor and analyze a seller’s website. These Third Party Apps may include a content management system, web analytics tools, web monitoring and hosting services, navigation analysis and heat-map tools, and others from time to time. Seller also accepts that Barn2Door will include a “Powered by Barn2Door” or “Managed by Barn2Door” in a seller website footer to ensure buyers have access to Barn2Door for any suspected security or privacy issues. 

After publication of a seller’s website (after design review and acceptance by the seller), Barn2Door will provide a seller with “Contribution” rights to the website - whereby a seller can update content (text and images), as described in Content further below. However, a seller accepts and agrees that in no case will a seller change any website style guides, edit navigation, payments, website redirects to Barn2Door, or disable any Third Party Apps (collectively, “Material Changes to a Website”). A seller is encouraged to contact Barn2Door for a consult if they would like to pursue any Material Changes to a Website. 

Mobile App

If a seller has elected to leverage Barn2Door’s ongoing mobile app design and consultancy Services, then Barn2Door will assume admin responsibility for a seller’s mobile app. In this event, the seller will retain all rights to its app, and respective developer accounts (e.g. Apple Developer Account), but grants Barn2Door a limited, worldwide license to host, manage and operate a seller’s mobile app for the duration of their Barn2Door Services relationship. That said, Barn2Door may terminate the Services relationship at anytime with 30-days notice (see Barn2Door’s “Golden Rule” policy below).

As your mobile app admin, Barn2Door will be manage submission and seeking approval of Apple and Google for your app to be listed in their respective mobile stores. A seller will remain responsible for paying any mobile app listing fees or developer account fees (currently, Apple charges $99 per year).

Each seller agrees and accepts that as mobile app admin, Barn2Door will utilize a variety of Third Party Apps to manage, monitor and analyze a seller’s mobile app. These Third Party Apps may include a content management system, app analytics tools, monitoring and hosting services, navigation analysis and heat-map tools, and others from time to time. Seller also accepts that Barn2Door will include a “Powered by Barn2Door” or “Managed by Barn2Door” in a seller footer or about info to ensure buyers have access to Barn2Door for any suspected security or privacy issues they may perceive. 

After publication of a seller’s mobile app (after design review and acceptance by the seller, and acceptance by the respective mobile app stores), Barn2Door will provide a seller with “Contribution” rights to the mobile app - whereby a seller can update mobile app content (text and images), as described in Content further below. However, a seller accepts and agrees that in no case will a seller change any mobile app style guides, edit navigation, payments, mobile app redirects to Barn2Door, or disable any Third Party Apps (collectively, “Material Changes to a Mobile App”). A seller is encouraged to contact Barn2Door for a consult if they would like to pursue any Material Changes to a Mobile App.  

Content

While the seller owns its original content (see Content policy below), seller grants Barn2Door license to copy-edit details to improve content content consistency, clarity for buyers, and improve conversion to secure product orders.

You retain full copyrights in any materials served through Barn2Door. Depending on the features you select or Apps you enable, Barn2Door may modify the content of your site. For example, Barn2Door may detect any email addresses and replace them with a script in order to keep it from being harvested, or Barn2Door may insert code to enable a Third Party App. Depending on the features you enable, you acknowledge Barn2Door may:

  • Intercept requests determined to be threats and present them with a challenge page.

  • Add cookies to your domain to track visitors, such as those who have successfully passed the CAPTCHA on a challenge page.

  • Add script to your pages to, for example, add services, Apps, or perform additional performance tracking.

  • Other changes to increase performance or security of the Service.

Barn2Door will make efforts to communicate whenever a feature will modify your content and, whenever possible, provide you a mechanism to allow you to disable the feature.

SECTION 8: PRODUCT DESCRIPTION AND PRICING
We try to ensure that all sellers provide content that is accurate and transparent - especially with respect to farming practices, production, harvesting and certifications. All sellers agree to comply with Barn2Door’s Requirements to sell only clean and sustainably sourced products via their Barn2Door managed web store.

However, Barn2Door does not warrant the accuracy, completeness or reliability of seller content or their product descriptions. We trust that each buyer has good judgment and scrutiny.  And, we encourage you to contact a seller directly if you have any questions. If you believe that a seller’s product is not as-described on their web store, then your sole remedy is to contact the seller for a replacement or refund. As a buyer, you acknowledge and agree that Barn2Door has no liability for seller representations (or misrepresentations) of their products, and no liability for any product quality (including spoilage or contamination).

SECTION 9: CUSTOMER USAGE, NAVIGATION AND DATA

As a Visitor and/or Member of Barn2Door, you agree and consent to having your Internet Protocal address, MAC ID and related device and browser details recorded and monitored to prevent abuse, hacking, and any malicious attempts to subvert the security of our Services. 

For everone else who is not hacker, capturing this data not only improves security, but also enables Barn2Door to improve buyer and seller experiences. More specifically, we can use this data to resolve support issues, uncover bugs, and identify user interaction and navigation improvements at www.Barn2Door.com and seller web stores, web sites and mobile apps. As a managed service, Barn2Door is always looking to improve and delight buyers and sellers alike.

Customer data is owned by the seller who inputs, uploads or captures buyer details in Barn2Door. As a seller, if you elect to cancel or terminate use of our Services at any time, you can download and take all your customer details and order information with you. 

On that same topic, as a condition of using our Services, each seller grants an irrevocable, perpetual worldwide license to Barn2Door of all details, information and products that are maintained in the Services (at any time). For what its worth, it is not feasible for Barn2Door to comb a database and delete individual customer details across redundant servers and ongoing database backups (note, these issues are compounded when multiple farmers share the same customers).

Barn2Door will use best efforts to not cross-promote or cross-sell any products to your customers. Barn2Door will only contact your customers directly in the event of a security or privacy breach, malicious or suspicious account activity (real or perceived), and for periodic product updates and events (that provide a buyer a better experience with their seller(s) with whom they have a relationship). On occasion, with a seller’s permission, we may offer promotional incentives to buyers to do more business with you.


SECTION 10: COMPLIANCE WITH LOCAL LAWS
You acknowledge that it is your responsibility to ensure that the use of Barn2Door's Service is permitted under the laws to of your jurisdiction to faciliate the online sales of your products. Youagree to indemnify and hold Barn2Door harmless if your use of the Service is in violation of any law. Where required by law, you agree to post a privacy policy on any that, at a minimum, discloses any and all uses of personal information that you collect from users including any information collected via the Service. You agree to indemnify and defend Barn2Door from and against any and all claims stemming from your failure to comply with this provision and/or your failure or refusal to abide by the terms and provisions of any applicable privacy policies.

SECTION 11: LIMITATION ON RESELL RIGHTS
You acknowledge that Barn2Door's Service is offered as a platform to facilitate direct purchases from seller transactions and is not offered for other purposes, such as reseller or distribution rights. Accordingly, you understand and agree to use the Service solely for the purpose of participating as a direct seller and/or purchaser of products sold from Barn2Door powered website, webstore or from www.barn2door.com. Additionally, the purpose of Barn2Door's Service is to facilitate online transactions, not store data. Using an account primarily as an online storage space, including the storage or caching of a disproportionate percentage of pictures, movies, audio files, or other non-HTML content, is prohibited. You further agree that if, at Barn2Door's sole discretion, you are deemed to have violated this section, or if Barn2Door, in its sole discretion, deems it necessary due to excessive burden or potential adverse impact on Barn2Door's systems, potential adverse impact on other users, server processing power, server memory, abuse controls, or other reasons, Barn2Door may suspend or terminate your account without notice to or liability to you.

SECTION 12: INVESTIGATION
Barn2Door reserves the right to investigate you, your business, and/or your owners, officers, directors, managers, and other principals, your sites, and the materials comprising the sites at any time. These investigations will be conducted solely for Barn2Door's benefit, and not for your benefit or that of any third party. If the investigation reveals any information, act, or omission, which in Barn2Door's sole opinion, constitutes a violation of any local, state, federal, or foreign law or regulation, this Agreement, or is otherwise deemed harm the Service, Barn2Door may immediately shut down your access to the Service. You agree to waive any cause of action or claim you may have against Barn2Door for such action, including but not limited to any disruption to your website. You acknowledge that Barn2Door may, at its own discretion, reveal the information about your web server to alleged copyright holders or other complaintants who have filed complaints with us.

SECTION 13: INDEMNITY
You agree to indemnify and hold Barn2Door, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, arising out of your use of the Service, your connection to the Service, your violation of the Terms of Service, your obligations to collect and/or pay taxes (as applicable) in any jurisdiction, your obligations to comply with any food handling, distribution, delivery requirements, your obligations to comply with any packaging, labeling, or disclosure requirements, your obligations to comply with any and all other applicable regulatory requirements, any and all asserted claims by any person of a death, illness or other malady allegedly due to the purchase or consumption of your products, or your violation of any rights of another.

SECTION 14: DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
BARN2DOOR.COM AND THE BARN2DOOR SERVICE ARE PROVIDED BY BARN2DOOR ON AN "AS IS" AND "AS AVAILABLE" BASIS. BARN2DOOR MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF BARN2DOOR.COM, THE EFFECTIVENESS OF ITS SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON BARN2DOOR.COM. YOU EXPRESSLY AGREE THAT YOUR USE OF BARN2DOOR.COM, THE BARN2DOOR SERVICE, AND ANY GOODS OR PRODUCTS PURCHASED THROUGH BARN2DOOR IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BARN2DOOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL BARN2DOOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, FOOD BORNE ILLNESSES, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF BARN2DOOR.COM, THE BARN2DOOR SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

BARN2DOOR MAKES REASONABLE EFFORTS, BUT DOES NOT WARRANT THAT BARN2DOOR.COM, THE BARN2DOOR SERVICE, THE BARN2DOOR SERVERS, OR EMAIL/MESSAGES SENT FROM ANY OF ITS DOMAINS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BARN2DOOR WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE BARN2DOOR.COM, THE BARN2DOOR SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

SECTION 15: TERMINATION
You agree that Barn2Door may, under certain circumstances and without prior notice, immediately terminate your Barn2Door account, any associated email address, and access to Barn2Door.com and associated Services. Cause for such termination shall include, but not be limited to: (a) breach of the “Golden Rule” commitment above; (b) breaches or violations of the Terms of Service or other incorporated agreements or guidelines; (c) requests by law enforcement or other government agencies; (d) a request by you (self-initiated account deletions); (e) discontinuance or material modification to the Service (or any part thereof); (f) unexpected technical or security issues or problems; (g) extended periods of inactivity; (h) you have engaged or are reasonably suspected to be engaged in fraudulent or illegal activities; (i) having provided false information as part of your account; (j) having failed to keep your account complete, true, and accurate; (k) any use of the Service deemed at Barn2Door's sole discretion to be prohibited; (l) use of fraudulent payment methods; and/or (m) nonpayment of any fees owed by you in connection with Barn2Door.com and associated Services. Further, you agree that all terminations for cause shall be made in Barn2Door's sole discretion and that Barn2Door shall not be liable to you or any third-party for any termination of your account, access to the Service, or any disruption to your services such a termination may cause. You expressly agree that in the case of a termination for cause you will not have any opportunity to cure. You further acknowledge and agree that notwithstanding any termination, your obligations to Barn2Door set forth in Sections 2, 3, 4, 8, 9, 11, 12, 13, 21, 22, 23, 24, 25 and 26 shall survive such termination.

SECTION 16: ABUSE REPORTS
Barn2Door is a pass-through network and caches content for a limited period. Barn2Door automatically removes content from our caches when it has been removed from by a customer. Barn2Door is not a hosting provider and has no way of removing abusive content on third party hosting services. Individuals or copyright holders concerned with content served through Barn2Door's network may submit a written complaint for investigation to Barn2Door by sending an email to legal@barn2door.com.

By submitting a complaint, you acknowledge that, at Barn2Door's sole discretion, copies of the complaint may be provided to the Barn2Door user, the user's hosting provider, posted on Barn2Door's website, and/or provided to third party services.

SECTION 17: MODIFICATIONS
Barn2Door may modify this Agreement from time to time. Any and all changes to this Agreement will be posted on Barn2Door.com. In addition, the Agreement will indicate the date it was last revised. You are deemed to accept and agree to be bound by any changes to the Agreement when you use the Service after those changes are posted.

SECTION 18: LINKS
The Service may provide, or third parties may provide, links to other websites or resources. Because Barn2Door has no control over such sites and resources, you acknowledge and agree that Barn2Door is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Barn2Door shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content.

SECTION 19: PUBLICITY
Barn2Door shall be permitted to identify you as a customer, to use your website's name in connection with proposals to prospective customers, to hyperlink to your website's home page, to display your logo on the Barn2Door's web site, and to otherwise refer to you in print or electronic form for marketing or reference purposes.

SECTION 20: NO THIRD PARTY BENEFICIARIES
You agree that, except as otherwise expressly provided in this Terms of Service, there shall be no third party beneficiaries to this Agreement.

SECTION 21: WAIVER
The failure of Barn2Door to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.

SECTION 22: SEVERABILITY OF TERMS
If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.

SECTION 23: NON-TRANSFERABILITY OF ACCOUNTS
You agree that you may not transfer your Barn2Door account to any other parties (other than through legal acquisition and transfer of your business) except with the written consent of Barn2Door.

SECTION 24: TIME LIMITATIONS FOR CLAIMS
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of Barn2Door.com must be filed within one year after such claim or cause of action arose or be forever barred.

SECTION 25: APPLICABLE LAW
By visiting Barn2Door.com, you agree that the laws of the United States and, specifically, those of the state of Washington, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Barn2Door or its affiliates. Any dispute or claim arising out of or in connection with this Agreement shall be adjudicated in King County, Washington, USA.

SECTION 26: VERSIONS
The authoritative version of Barn2Door's Terms of Service is available at: www.Barn2Door.com/terms. While translations of these terms may be provided in multiple languages for your convenience, the English language version hosted at the link above is binding for all users of Barn2Door.com and the Barn2Door Service.

Barn2Door, Inc. Requirements for Sellers

GENERAL SELLER PRACTICE REQUIREMENTS

The following practices are required of all sellers posting food for sale on Barn2Door (B2D).

We reserve the right to suspend sellers in our sole judgment, with or without notice, who do not comply with Barn2Door quality standards and practices. If anyone suspects a seller is not following B2D best practices, we encourage any Barn2Door user to contact us.

We appreciate sellers who value heirloom seeds and heritage breeds, actively work to increase biodiversity, care for their environment and living conditions of animals, and strive to make their farm ecosystem as healthy as possible.

Barn2Door strongly advocates for non-GMO foods and inputs. Genetically engineered seeds, plants or products are not allowed for sale on Barn2Door. That said, we appreciate non GMO feed inputs are sometimes difficult to validate or ascertain... For example, animal feed inputs may include restaurant / bakery / grocery extras (a good sustainable practice), and ingredients cannot be identified as organic quality or GMO free. Sellers may sell those animals on Barn2Door but must expressly state all feed inputs. Non-compliant items will be suspended.

Without exception, all animals for sale on Barn2Door should not be given hormones and should not receive routine antibiotics - antibiotics typically used to offset substandard feed quality and living conditions. As a rule, animals should have adequate space to express natural behaviors and shelter from weather and predators.

All seafood should meet 'Green - Best Choice' practices according to Monterey Bay Aquarium’s Best Choice Seafood Watch program.

SPECIFIC BEST PRACTICES PER FOOD CATEGORY

In addition to Barn2Door's General Quality Standards and Practices, some food categories require further clarification. Sellers must comply with practices per food category. Note: some food items have varying requirements for storage, sale and transportation per state (e.g. raw milk, eggs, frozen meat, preserved goods). All Barn2Door sellers maintain sole and exclusive responsibility for compliance with all applicable federal, state and local laws and regulations pertaining to their specific food product, including, but not limited to, handling, packaging, transit, temperature controls and disclosures.

POULTRY

Birds must be pastured; this includes free ranging or in pens with adequate space for running, jumping, foraging and other natural behaviors. No-debeaking practices or synthetic yolk colorants are allowed. Fresh grit, dust bath areas, supplemental feed and shelter from predators should be available. Waterfowl should have access to clean water deep enough to submerge their head.

BEEF CATTLE, LAMB, GOATS AND OTHER LIVESTOCK

Livestock raised for meat purposes must be grass-fed and ideally, grass-finished. We recognize that some consumers prefer grain-finished livestock - IF there is grain supplementation (grain-finished is allowed - grain-fed is not allowed) sellers must be transparent ‘to the grain’. This means listing any / all grain inputs, specification of brands, origins, practices, quality and duration of grain-finishing. Any supplements, hay or other inputs must be communicated per item. Livestock should be rotated regularly, humanely treated, and always have access to fresh water.

DAIRY CATTLE

Cows should be grass-fed and pastured. Any supplements, hay or other inputs must be clearly communicated per item. Cattle should be rotated regularly and always have access to fresh water. A limited amount of grain is acceptable, but never more than 6% of their daily intake (all inputs must be identified and communicated to customers, see Beef Cattle above).

PORK

Pigs are often fed scraps and food waste. We understand it is hard to determine if scraps are non-GMO or organic quality. Because buyers deserve transparency: without exception, all feed inputs, including but not limited to restaurant / bakery / grocery extras (a good sustainable practice), must be clearly stated per item. Further, all feed and inputs must be communicated including but not limited to feed brands, origins, practices and quality.

HONEY AND SYRUP

Honey and syrup must be harvested from treatment-free bees and trees (no pesticides); all honey and syrup must be 100% pure and must contain no additives, diluents, colorants or sugars.

WHAT PRODUCTS CAN I SELL ON BARN2DOOR?

Barn2Door invites you to sell food grown, harvested and minimally processed direct from your boat, farm, garden or ranch. Besides food farmed and foraged, producers may also sell a handful of non-food items (see Non-Food Items, below). We will continue to review additional products for approval. Products that do not meet Barn2Door requirements will be removed, and will no longer appear in your store. Please contact us with questions or product recommendations.

NON-FOOD ITEMS

Farms often have by-products they can craft into value-added products and goods with an eye toward 1. extending their selling season, 2. expanding their product offering of 3. resourcefully using all parts of an animal. Examples might be crafting jams or dried fruit leather, making cheese from goat milk, yarn from wool or soap from tallow. Some of these items are not food. We want to support the viability of sustainable food producers by also allowing the sale of non-food items. Non-food items such as flowers, plant starts, trees, firewood, wreaths, compost, livestock feed, wool, soap, candles, farm dinners, hides and bones are allowed. Please contact us to inquire about additional items not listed here.

FRUIT AND VEGETABLES

All fruit, vegetables, mushrooms and plant products are acceptable. These on-farm items may be fresh or minimally processed (e.g dried, frozen, preserved). Examples include but are not limited to: frozen berries, dried mushrooms, dried herbs, pureed fruit, jam or jelly. IF using ingredients from other farms to make preserves or add to your CSA, please list farms and make sure they abide by Barn2Door farming standards and practices.

SEAFOOD

Fresh, frozen, dried and canned seafood are acceptable if harvested by or for the producer / fisher represented in that producer's store. Filets and whole fish, jerky, roe, smoked seafood and lox are welcome. If you want to sell variable weight items / seafood, please contact us directly.

DAIRY

In addition to fresh milk, cream and eggs, dairy products made by the producer may be sold on Barn2Door. Cheese, butter, yogurt, kefir and other fermented and aged dairy products are allowed if they are made specifically using a single farm's milk, with the intention of being sold by the farmer. Dairy products from third party producers are not allowed.

POULTRY

We welcome the sale of poultry by the cut or by the whole bird. At this time, sellers should set a flat price for the item. We plan to support sales of poultry with variable weight in the future.

MEAT

Sellers are welcome to list meats by the cut or by shares of an animal. Sellers can set a flat price for a share of the animal (1/4 share of beef, 1/2 hog) OR ask for a deposit (we charge final hanging weight separately - email us for more info). Please include all slaughter and butcher fees in the price of posted meat and / or include butcher contact info in your item details. Dried meat jerky and sausage(s) without additives are allowed (e.g. no corn syrup or pineapple juice allowed; dried herbs and salt and pepper are acceptable - contact us for more info).

PANTRY

Honey and syrups are allowed provided they contain no additives. Other edible products from the hive are also allowed (i.e. bee pollen, comb, propolis). Other shelf-stable pantry items include but are not limited to seeds, nuts, grains, pickles, kimchi, flour (milling is allowed), jams, dried herbs.

ALLOWABLE OFF-FARM INGREDIENTS: citric acid, organic citrus, vinegar, honey, sugar, real maple syrup, Pomona’s pectin, rennet, bacteria cultures, organic spices, salt and pepper. Sellers must include ingredient details per item or items will be removed. If you want to include an ingredient not currently outlined in ‘allowed’ or ‘never allowed’ ingredients, please email us.

NEIGHBORING FARM INGREDIENTS: if you are making value-added products on your farm and want to add off-farm ingredients from other farms, please contact us. We approve these (and fold them into our terms) on a case by case basis.

NEVER ALLOWED INGREDIENTS: corn syrup, nitrites, sodium (MSG), flavor enhancers, food coloring or dyes.

SELLER PAYMENT TIMING AND PROCESSING

PAYMENT TIMING

Barn2Door officially pays Net 30 Days from Delivery or Shipment date. That said, Barn2Door strives to pay sellers early in that window (average payment is Net 7 days from Delivery or Shipment). Barn2Door pays sellers through our payment processor, Stripe. For security and prompt payment, a valid US bank account is required for Stripe to issue payments to sellers.

PAYMENT PROCESSING

Barn2Door is using Stripe to enable payment processing services for sellers; please refer to the Stripe account terms for details, including Stripe terms of service. Sellers on Barn2Door will need to agree to the Stripe Services Agreement (note: Stripe may modify its agreement from time to time). As a condition of Barn2Door enabling payment processing services through Stripe, sellers will need to: 1. agree to provide Barn2Door accurate and complete information about you and your business, and 2. authorize Barn2Door to share with Stripe general and transaction information related to your use of the payment processing services.

Stripe will periodically issue Internal Revenue Service Form 1099-K's to sellers with annual sales of more than $20,000, to facilitate sellers' accounting and tax preparation. In order to verify seller identification, and prepare and issue 1099-K's, Barn2Door is required to ask sellers for their tax identification number (EIN or SSN). Incorrect information provided by sellers may delay Stripe's ability to issue 1099’s in a timely fashion.

SATISFACTION AND RETURNS POLICY: REQUIREMENTS OF SELLERS

Barn2Door enforces high quality standards for food, product and service quality. Food producers who sell food on Barn2Door are held at a high standard including but not limited to employing sustainable practices, and providing transparency on all food, animal and soil inputs. Barn2Door requires sellers to stand behind every product offered for sale in their store(s).

Sellers agree to provide high customer service to their buyers, to seek their trust and satisfaction through quality products, practices and information, and to comply the Barn2Door customer satisfaction policy. Barn2Door enforces transparency, trust and good service; we want customers to shop confidently and to be happy with every order they receive from a Barn2Door seller.

Sellers who stand behind their product may occasionally need to provide a refund to their customers. Please email us in the event you need to facilitate a refund. Here is a partial list of instances where sellers would be responsible for providing a partial or full refund: the customer is unhappy with the quality of the product. It wasn’t fresh, was damaged in some way, was not delivered on time, and / or wasn’t represented accurately in the seller’s item posting. Examples:

  • The customer is unhappy with the quality of the product. It wasn’t fresh, was damaged in some way, or wasn’t represented accurately in the seller’s item posting.

  • The seller didn't fulfill the order as promised. For example, the quantity or weight of the product was less than promised or some/all of the order was inaccurately fulfilled.

  • There was a problem with the pickup or delivery of product that caused the customer to be unhappy with the service they received.

  • Communication with the customer wasn’t prompt, complete and / or courteous. The interaction with the seller left the customer with questions or doubts about Barn2Door's commitment to providing excellent service.

At its discretion, Barn2Door has the ability to manually adjust for the cost of a return.

SELLERS FEES FOR USING BARN2DOOR

FEES

To leverage Barn2Door's technology solution for your farm, simply pay a monthly or annual subscription (see pricing details). There are no markups. For all direct credit card or debit card sales, Sellers will be charged 2.9% + $0.30 per transaction. For all ACH direct deposit sales Sellers will be charged 1%. There are no fees paid by the Seller for cash or check sales on delivery.

Buyers are responsible to pay a one-percent (1%) Service Fee on all transactions consummated through Barn2Door, regardless of payment method (credit, debit, ACH, cash or check on delivery). For credit, debit and ACH transactions, Barn2Door will collect the Service Fee at the time the order is consummated. For all cash or check transactions, Barn2Door will send a final invoice to the Buyer inclusive of the 1% Service, which the Seller agrees to collect on behalf of Barn2Door. Once per month, Barn2Door will withdrawal any and all accumulated Service Fees for cash and check transaction in a calendar month from the Seller’s bank account on record with the Company (in the Seller’s Barn2Door Profile).

CANCELLATION POLICY & CONTRACT

Subscribers pay monthly and can cancel at anytime (30 day cancellation policy). Subscribers that pay annual can choose [at the end of their annual subscription] to renew annual, not renew or move to monthly payments.

PRICING TO BUYER

Sellers set their own prices on Barn2Door. Sellers will have the option to add separate, additional fee(s) for direct delivery or shipping. Barn2Door recognizes that some food producers may sell across multiple ecommerce and online channels, including their own web store or other websites. Barn2Door requires B2D prices (including special promos, items or special discounts) match or be less than prices listed on all other online sites.

SELLER CUSTOMER MANAGEMENT

Barn2Door provides sellers with tools to manage their customer engagement including but not limited to direct communications, customer sales history, social sharing and the choice of creating private items to specific customers. Sellers can add customers by email or invitation, or simply share their store url across social channels and in newsletters. Sellers benefit from being part of a marketplace where shoppers go to buy local and online farm food (think of it as ‘foot traffic’). Each person that buys from your online store will automatically be added to your customer list. Barn2Door complies with industry standard best practices re: customer privacy. Buyers can unsubscribe from receiving information from Barn2Door and / or from specific sellers at anytime.

QUALITY STANDARD(S) AND COMPLIANCE

Barn2Door takes quality standards, compliance and our promise to buyers and sellers very seriously. We audit the accuracy of farming practices and product certifications, and continually build accountability, quality controls and compliance into our platform.

Sellers sell directly to their customers through a store they set up and manage on Barn2Door. Sellers are solely responsible for the accuracy of their profile, as well as all information in items and about their products, including applicable legal and regulatory disclosure that may pertain to their products. Barn2Door requires full disclosure regarding soil, farm and feed inputs to best promote transparency and trust between buyers and sellers.

Third party certifications (e.g. Certified Organic, Non-GMO Project and Animal Welfare Approved) have strict requirements including transparency on a product by product basis. Sellers must be clear if certain practices and certifications are per product, or if they extend to the entirety of a seller’s operation.

To support our commitment to sustainability, Barn2Door reserves the right to immediately suspend any item if we believe the product information or farming practices listed may not be accurate or exhaustive. Any seller who knowingly misrepresents their farming practices or product certifications will not be permitted to sell on Barn2Door.

Barn2Door is honored to support sellers who work hard to provide their customers the highest quality, sustainably-produced food.