How to Simplify your Deliveries, Shipping and More

 

With the increasing number of Farms we serve, it has become clear that there is a vast range of delivery and pickup schedules across Farmers. Some Farmers’ schedules are straightforward (weekly deliveries on Fridays, or a Farmers Market every Saturday), while others’ schedules are complex (preorder turkeys for Thanksgiving, hogs for pickup every other month, last minute delivery into town, every other Sunday except holidays, the second Monday of the month to north end customers, etc.).

A Farmer often needs to adjust their schedule, or add new options. One thing is certain: no two Farmers’ schedules are alike!

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To accommodate the scheduling needs of the Farmers we serve—and so Farmers can offer unique and changing pickup and delivery options to various customers (across retail, wholesale and private buying groups)—we have redesigned how schedules are managed.

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Even your turkeys can have their own unique pickup or delivery options (e.g. preorder now for on Farm pickup (retail) or direct delivery (wholesale only!) the Monday and Tuesday of Thanksgiving week). Customers buying turkeys can see their options and select their preferred delivery or pickup as they checkout and complete their purchase.

Our goal is to make it easy for you to manage your logistics at a master level—whether it stays the same or changes quickly—all while saving time.

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What stays the same?

  • You add your delivery and pickup options so customers can select their preferred delivery or pickup option at checkout.

  • Customers (and Farmers) will get automatic delivery and pickup email reminders 24 hours before the scheduled delivery and/or pickup times!

  • You can still take orders today (and offer pickup or delivery options) for months in the future (e.g. accept deposits for turkeys).

  • You can continue to prescribe “order cutoff” times for each pickup or delivery option.

  • You can still have as many pickup locations and delivery zones as you’d like!

  • You can still add “to be arranged” for a specific delivery zone or pickup location.

  • You can still offer pickup locations or direct delivery to all customers, or alter the options based on specific customer groups.

  • While there is now a “master” schedule, you can still edit availability of specific items for specific locations (e.g. vegetables for on Farm pickup but pork only for pickup from the butcher).

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What’s new?

  1. You can alter a schedule at a master level and it automatically updates across all items for that Schedule.

  2. You can add any custom schedule you would like for one, some, or all of your items.

  3. You can have multiple schedules for different items or different customer groups (we are happy to walk you through this based on the custom needs of your Farm).

  4. There is a new “Schedules” tab to quickly edit and view your Schedules—see your schedules in list view or calendar view.

  5. New “Schedules” column on your Inventory tab to indicate what items belong to what Schedule(s).

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We are excited to continue to release new product functions that will help you increase orders and save time. Keep in mind that we build innovative technology for your Farm because we believe in the work you do, and we want to help you succeed. If you have any questions or suggestions, please let us know. Let’s work together to help your Farm business thrive!

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